Color Broadband Communications
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As a Licensed 214 carrier, we can do a lot for your telecom business. In addition to providing scalable Internet Services (ISP) up to 10 Gigabit connections, we deliver the Color Broadband WISP last mile network, up to 155 Mbps to the client site as well as the Color VoIP infrastructure.
Located within the One Wilshire facility in Los Angeles, we have ample call capacity for high volume VoIP and TDM traffic. We cross-connect to multiple providers as well as providing Internet Private Line (IPL) facilities to various international markets, enabling high quality low cost US Domestic PSTN termination. We offer competitive US call origination, Toll Free Numbers, DID's and International call routing, all available via the Color Wholesale Carrier Network.
Color Broadband supports SIP trunking and gateway call origination. Color has a highly scalable design to support several VoIP applications. Our ability to intelligently route voice traffic allows our customers to focus on expanding their business and lower overall communications costs period by using the internet as transport.
Call center platforms including predictive dialers can induce congestion in various key areas of a VoIP and TDM networks. These applications are paramount to the success of a mission critical call center. Color supports dialogic applications and SIP interfaces enabling our clients to have the ability to fully maximize the investment of predictive dialers. We support call manager applications which require that all elements of the network traffic can properly handle high volume call per second (CPS) and Busy Hour Call Attempts (BHCA).
Integrated Voice Recognition (IVR) inbound routing to IVR application providers is an increasing service requirement which requires high a Service Level Agreement (SLA). The ability for a company to receive orders, access customer support systems and authenticated calling cards to mention a just a few requires a high skill management team and a scalable TDM to VoIP environment. Color Broadband is that provider
